Summary

 

Shenzhen Ausinter Technologies Co., Ltd. is a limited liability company established under the laws of the People's Republic of China (hereinafter referred to as "Ausinter" or "we", including its parent company, subsidiaries, affiliates, etc.). We attach great importance to maintaining and protecting users' personal information. This policy applies to all products and services of Xinsa.
Date last updated: December 18, 2022.
If you have any questions, comments or suggestions, please contact us through the following contact information:
Email: customerserv@sigsa-engineering.com or customerservice@axd-cn.com

This policy will help you understand the following:
1. How we collect and use your personal information
2. How do we use cookies and similar technologies
3. How do we share, transfer and publicly disclose your personal information
4. How do we protect your personal information
5. Your rights
6. How do we handle children's personal information
7. How your personal information is transferred globally
8. Your personal information storage period
9. How to update this policy
10. How to contact us

Ausinter is well aware of the importance of personal information to you, and will do its best to protect the safety and reliability of your personal information. We are committed to maintaining your trust in us, abiding by the following principles to protect your personal information: the principle of consistency of rights and responsibilities, the principle of clear purpose, the principle of choice consent, the principle of minimum necessity, the principle of ensuring security, the principle of subject participation, the principle of openness and transparency, etc. At the same time, Ausinter promises that we will take corresponding security protection measures to protect your personal information in accordance with mature security standards in the industry.

Please read and understand this Privacy Policy carefully before using our products or services.

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1. How we collect and use your personal information

 

Personal information refers to various information recorded electronically or in other ways that can identify a specific natural person or reflect the activities of a specific natural person either alone or in combination with other information.
Ausinter will only collect and use your personal information for the following purposes described in this policy.

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(1) Purchase and delivery of products or services

 

If you purchase Ausinter products or services from us, in order to complete the transaction smoothly, you need to provide the following information: your name, phone number, email address, mailing address, ID number, bank card number, etc. required identity, payment, and delivery information. If you do not provide this information, you cannot purchase Aoxingda's products and services.

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(2) Using Ausinter's products or services

 

In the process of using Ausinter's products or services, in order to ensure the normal realization of the corresponding functions of Aoxingda's products and services, you may need to provide us with the following information: your device's geographic location information, device configuration information, shared text or pictures, driving data (including sensor data, device data, control data), etc., we may also collect your product usage log records, IP addresses and time information for accessing our products or services, etc. If you refuse to provide such information, we will not be able to provide you with the corresponding services, but it will not affect your use of other functions of Ausinter products and services.

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(3) Improve our service quality

 

In order to enhance your service experience and improve service quality, or to prevent risks, or to recommend better or more suitable services for you, we will collect the information you provide when you contact our customer service team, and collect the information you provide when you participate in the questionnaire. The questionnaire response information we send, and the type and method of service you use, and the operation when using the service.

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(4) Provide information and advertisements that interest you

 

Unless otherwise permitted by applicable laws, we will provide you with information or advertisements that may be of interest to you through the contact information you provide. If you do not wish to receive such information, you may unsubscribe through the methods provided in the information.​

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(5) Provide job information

 

You can submit your resume information to us through the website. If you agree, we may collect the following information for communicating with you about job opportunities and specific positions at Ausinter: educational background and work experience data.

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(6) Safeguard the interests of the country, the public, you, and others

 

You are fully aware that we have the right to collect and use your personal information without your authorization and consent under the following circumstances:
1. Related to national security and national defense security;
2. Related to public security, public health, or major public interests;
3. Related to criminal investigation, prosecution, trial, and execution of judgments;
4. For the protection of your or other personal life, property, and other major legitimate rights and interests, but it is difficult to obtain your consent;
5. The collected personal information is disclosed to the public by yourself;
6. Your personal information is collected from legally disclosed information, such as legal news reports, government information disclosure, and other channels;
7. It is necessary to sign a contract according to your request;
8. Necessary for maintaining the safe and stable operation of the provided products and/or services, such as discovering and handling product and/or service failures;
9. Necessary for legal news reporting;
10. It is necessary for academic research institutions to carry out statistical or academic research based on public interests, and when providing academic research or description results to the outside world, de-identify the personal information contained in the results;
11. Related to our fulfillment of obligations stipulated by laws and regulations;
12. Other circumstances stipulated by laws and regulations.

Your personal information may contain sensitive personal information, such as your race, religious beliefs, personal health status, gender orientation, etc. When you use our products or services, you may upload or publish such sensitive information in public channels. Please handle such sensitive personal information carefully.
The above information you provide will continue to authorize us to use it during your use of Aoxingda products and services. When you cancel your account, we will stop using it and delete the above information. If laws and regulations have other requirements for the storage time of information, we will abide by the provisions of laws and regulations.
The above information will be stored within the territory of the People's Republic of China. If cross-border transmission is required, we will conduct a security assessment in accordance with the requirements of laws and regulations.
When we want to use the information for other purposes not specified in this policy, we will ask for your consent in advance.
When we want to use the information collected for a specific purpose or other purposes, we will ask for your consent in advance.

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2. How do we use cookies and similar technologies

 

(1) Cookies

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To ensure the proper functioning of the website, we store small data files called cookies on your computer or mobile device. Cookies usually contain identifiers, site names, and some numbers and characters. With the help of cookies, websites can verify your identity information, ensure the security of data and services, store data such as your preferences or items in your shopping basket, and provide you with better products and services.
We will not use cookies for any purpose other than those stated in this policy. You can manage or delete cookies according to your own preferences. You can clear all cookies saved on your computer, and most web browsers have the function of blocking cookies. But if you do this, you need to change the user settings yourself every time you visit our website. For more information on how to change your browser settings, visit the introduction page of each browser's official website.

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(2) Cookie-similar technology

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Besides Cookie, we may also use other similar technologies such as web beacons and pixel tags on our website. For example, emails we sent to you may include a click URL linked to our web. If you click this link, we will track down this click, help us to know your preference for products or services, and improve customer service. A web beacon is usually a transparent image embedded in a website or email. With the help of pixel tags in emails, we can know whether the emails are opened. If you do not want your activities to be tracked in this way, please do not click on images or text links in emails or unsubscribe from our mailing list at any time.

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3. How do we share, transfer and publicly disclose your personal information

 

(1) Sharing

 

We will not share your personal information with any company, organization, or individual other than Aoxingda Group, except in the following cases:
1. Sharing with explicit consent: After obtaining your explicit consent, we will share your personal information with other parties.
2. We may share your personal information externally in accordance with laws and regulations, or in accordance with the mandatory requirements of government authorities.
3. Sharing with our affiliates: Your personal information may be shared with our affiliates. We will only share necessary personal information and be bound by the purposes stated in this Privacy Policy. If the affiliated company wants to change the purpose of processing personal information, it will ask for your authorization and consent again.
4. Sharing with authorized partners: Only to achieve the purpose stated in this policy, some of our services will be provided by authorized partners. We may share some of your personal information with our partners to provide better customer service and user experience. For example, when you purchase products on a website online, we must share your personal information with logistics service providers to arrange delivery or arrange for partners to provide services. We will only share your personal information for legal, legitimate, necessary, specific, and clear purposes, and will only share personal information necessary to provide services. Our partners have no right to use the shared personal information for any other purpose.
Currently, Ausinter's authorized partners include our suppliers, service providers, and other partners. We send information to suppliers, service providers, and other partners who support our business globally, including providing technical infrastructure services, providing transaction and communication services (such as payment, logistics, SMS, mail services, etc.), analyzing how our services are used, measure the effectiveness of advertisements and services, provide customer service, facilitate payments, or conduct academic research and surveys, etc.
We will sign strict confidentiality agreements with companies, organizations, and individuals with whom we share personal information, requiring them to process personal information in accordance with our instructions, this Privacy Policy, and any other relevant confidentiality and security measures.

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(2) Transfer

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We will not transfer your personal information to any company, organization, or individual, except in the following cases:
1. Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties;
2. When it comes to mergers, acquisitions, or bankruptcy liquidation, if it involves the transfer of personal information, we will require the new company or organization that holds your personal information to continue to be bound by this privacy policy, otherwise, we will require the company or organization to Ask for your authorization again.

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(3) Public Disclosure

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We will only publicly disclose your personal information under the following circumstances:
1. After obtaining your explicit consent;
2. Disclosure based on laws: We may publicly disclose your personal information under the circumstances of laws, legal procedures, lawsuits, or mandatory requirements of government authorities.

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4. How do we protect your personal information

 

(1) We have adopted industry-standard security measures to protect the personal information you provide to prevent unauthorized access, public disclosure, use, modification, damage, or loss of data. We will take all reasonable and feasible measures to protect your personal information. For example, when exchanging data (such as credit card information) between your browser and the "service", it is protected by SSL encryption; we also provide HTTPS secure browsing methods for Ausinter Technology and SIGSA Engineering websites; we will use encryption technology Ensure the confidentiality of data; we will use trusted protection mechanisms to prevent data from being maliciously attacked; we have set up a dedicated department for personal information protection; we will deploy access control mechanisms to ensure that only authorized personnel can access personal information; and we will Organize security and privacy protection training courses to enhance employees' awareness of the importance of protecting personal information.
(2) We will take all reasonable and feasible measures to ensure that no irrelevant personal information is collected. We will only retain your personal information for the period necessary to achieve the purposes stated in this policy unless an extended retention period is required or permitted by law.
(3) The Internet is not an absolutely safe environment, and emails, instant messaging, and communication with other Ausinter users are not encrypted. We strongly recommend that you do not send personal information through such methods. Please use a complex password to help us ensure the security of your account.
(4) The Internet environment is not 100% safe, and we will try our best to ensure or guarantee the security of any information you send to us. If our physical, technical, or management protection facilities are damaged, resulting in unauthorized access, public disclosure, tampering, or destruction of information, resulting in damage to your legitimate rights and interests, we will bear corresponding legal responsibilities.
(5) After an unfortunate personal information security incident occurs, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, and your own prevention and control measures. Advice on reducing risks, remedies for you, etc. We will promptly inform you of the relevant circumstances of the incident by email, letter, phone call, push notification, etc. When it is difficult to inform the personal information subject one by one, we will issue an announcement in a reasonable and effective manner. At the same time, we will also actively report the handling of personal information security incidents in accordance with the requirements of the regulatory authorities.

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5. Your rights

 

In accordance with relevant Chinese laws, regulations, standards, and common practices in other countries and regions, we guarantee you to exercise the following rights with respect to your personal information:

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(1) Access to your personal information

 

You have the right to access your personal information in accordance with laws and regulations. If you wish to exercise your right to access your data, you can do so yourself by:
Account Information - If you wish to access or edit your personal profile information and payment information in your account, change your password, add security information or close your account, etc., you can do so by visiting your personal profile on our website or app, Modify passwords and other related pages to perform such operations. However, due to security and identification considerations or in accordance with mandatory provisions of laws and regulations, you may not be able to modify the initial registration information provided during registration.
If you cannot access this personal information through the above methods, you can always send an email to customerserv@sigsa-engineering.com, or contact us according to the methods provided on the website or application.

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(2) Correct your personal information

 

When you find that the personal information we process about you is incorrect, you have the right to ask us to make corrections. You can always send an email to customerserv@sigsa-engineering.com, or contact us according to the methods provided in the website or application.

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(3) Delete your personal information

 

You can request us to delete your personal information under the following circumstances:
1. If our collection and use of personal information violates laws and regulations;
2. If our handling of personal information violates our agreement with you;
If we decide to respond to your deletion request, we will also notify the entities that obtained your personal information from us and request them to delete them in a timely manner, unless laws and regulations provide otherwise, or these entities obtain your independent authorization.
When you or we assist you to delete the relevant information, we may not be able to immediately delete the corresponding information from the backup system due to applicable laws and security technologies, and we will safely store your personal information and further process and isolate it until the backup can be purged or anonymized.

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(4) Change the scope of your authorization and consent

 

Each business function requires some basic personal information to be completed (see "Part 1" of this policy). For the collection and use of additionally collected personal information, you can give or withdraw your authorization and consent at any time.
You can do it yourself by:
Reset the authorization and consent status of your personal information by visiting the authorization page of our website or application.
When you withdraw your consent, we will no longer process the corresponding personal information. However, your decision to withdraw your consent will not affect the previous processing of personal information based on your authorization.
If you do not want to receive commercial advertisements from us, you can unsubscribe at any time through the methods we provide in emails or text messages.

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(5) Cancellation of account by the subject of personal information

 

You can cancel the previously registered account at any time, please send an email to customerserv@sigsa-engineering.com.
After canceling the account, we will stop providing you with products or services, and delete your personal information according to your request, unless otherwise stipulated by laws and regulations.

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(6) Automatic decision-making of constraint information system

 

In some business functions, we may only make decisions based on non-manual automatic decision-making mechanisms including information systems and algorithms. If these decisions significantly affect your legal rights, you have the right to request an explanation from us, and we will also provide appropriate remedies.

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(7) Respond to your above request

 

For security purposes, you may be required to provide a written request or otherwise prove your identity. We may ask you to verify your identity before processing your request.
If you are not satisfied, you can also complain or report to the regulatory authorities such as Netcom, Telecommunications, Public Security, and Industry and Commerce.
For your reasonable request, we do not charge fees in principle, but for repeated requests that exceed reasonable limits, we will charge a certain cost depending on the circumstances. For those that are unnecessarily repetitive, require excessive technical means (for example, requiring the development of new systems or fundamental changes in existing practices), pose a risk to the legal rights of others, or are very impractical (for example, involving information stored on backup tapes) request, we may deny it.
In the following situations, we will not be able to respond to your request in accordance with laws and regulations:
1. Directly related to national security and national defense security;
2. Directly related to public security, public health, or major public interests;
3. Directly related to criminal investigation, prosecution, trial, and execution of judgments;
4. There is sufficient evidence that you have subjective malice or abuse of rights;
5. Responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals or organizations;
6. For the protection of your or other individuals' life, property, and other major legitimate rights and interests, but it is difficult to obtain your own authorization and consent;
7. Those involving commercial secrets;
8. Related to our fulfillment of obligations stipulated by laws and regulations.

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6. How do we handle children's personal information

 

Our products, websites and services are primarily intended for adults. Children may not create their own user accounts without the consent of a parent or guardian.
For the collection of children's personal information with parental consent, we will only use or publicly disclose this information when permitted by law, with the explicit consent of parents or guardians, or when it is necessary to protect children.
Although local laws and customs define children differently, we consider anyone under the age of 14 to be a child.
If we discover that we have collected personal information from children without prior verifiable parental consent, we will try to delete the data as soon as possible.

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7. How your personal information is transferred globally

 

In principle, the personal information we collect and generate within the territory of the People's Republic of China will be stored within the territory of the People's Republic of China.
Since we provide products or services through resources and servers all over the world, this means that your personal information may be transferred to, or accessed from, the foreign jurisdictions of the country/region where you use the products or services. Before the transfer, we will conduct a security assessment in accordance with the requirements of laws and regulations.
Such jurisdictions may have different data protection laws, or even no laws at all. In such cases, we will ensure that your personal information is adequately and equally protected within the territory of the People's Republic of China.

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8. Personal information storage period

 

Under normal circumstances, we only retain your personal information for the shortest period necessary to achieve the purpose of use authorized by you, unless otherwise stipulated by laws and regulations or otherwise authorized by you. After the aforementioned personal information storage period is exceeded, we will delete or anonymize your personal information.

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9. How to update this policy

 

Our Privacy Policy is subject to change. We will post any changes to this policy on this page. For major changes, we will also provide more prominent notices. Major changes referred to in this policy include, but are not limited to:
1. Major changes have taken place in our service model. Such as the purpose of processing personal information, the type of personal information processed, the way of using personal information, etc.;
2. The main object of personal information sharing, transfer, or public disclosure changes;
3. There are major changes in your right to participate in the processing of personal information and how to exercise it;
If you continue to use Auxinda's products and services after the update of this policy takes effect, it means that you have fully read, understood, and accepted the updated policy and are willing to be bound by the updated policy.

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10. How to contact us

 

If you have any questions, comments or suggestions about this Privacy Policy, please send an email to: customerserv@sigsa-engineering.com
If you are dissatisfied with our reply, especially if our personal information processing behavior has damaged your legitimate rights and interests, you can also file a complaint or report to the regulatory authorities such as Netcom, telecommunications, public security and industry and commerce.